Professional Service Group - To provide proven, high quality, right-sized solutions with dependable professional services – Helping you with storage and computing technology.Open Technologies' Professional Service Group is filled with talented personnel that strives to provide the highest level of service for all of our customers. Our customers range from small businesses and schools that need dependable storage, networking and server environments that run with no/small technical staffs to larger businesses and State Universities that require specialized personal for point products and larger integrated systems.
Our service offerings range from providing;
  • a “no-fee” problem understanding, product demonstrations and solution design engagements
  • providing on-site training on various products
  • providing technical staff augmentation for short and long periods of time
  • providing remote system monitoring services
  • developing and implementing solutions (new, updating, migrating)
  • providing performance reviews, diagnostics and trouble-shooting
Areas of integration include:

Storage, Server and Desktop Virtualization Solutions
  • Evaluating current computing and storage environment.
  • Understanding requirements for services and performance level of network, CPU, memory and storage I/O needed
  • VMware, Virtual Box and other Xen Solutions based on best fit solution
  • Desktop Virtualization – Helping customers understand the differences and savings opportunities
  • Server Virtualization – Choosing the right virtualizaton tools, servers and storage
  • Storage Virtualization – Understanding and utilizing thin provisioning and storage reclaim
Storage Solutions for Everyone!
  • Small Network Attached Storage (NAS) for your Windows, Linux and Solaris systems (OpenStorage, Hitachi AMS, OpenSolaris ZFS)
  • Storage Area Networks (SAN) for your Windows, Linux and Solaris systems (Sun 6x40 Series, Hitachi AMS Series, Hitachi V Series, OpenStorage ComStar)
  • Remote data access, data replication, disaster recovery
Directory Integration and Naming Solution
  • LDAP-AD user/password synchronization
  • Two-way HA multi-master configuration with SSL
  • Directory Proxy for security and load balancing
  • Secure LDAP client server logins
Secure and Redundant Communications Solution
  • Secure (SSL) enabled POP, IMAP, SMTP, and Web services
  • Secure Calendar services (web and desktop)
  • Single-sign on (SSO) with mail, calendar, and address book
  • In/Out bound load sharing and failover
  • Virus and email spam filtering
Disaster Planning/Recovery Solution
  • Client/Server backup of DB's, servers, and apps
  • Shared tape library, storage, and central management
  • Multi-site availability using storage replication
  • Multi-site availability with automatic application failover

Technical Competencies, Certifications, and Experience

Open Technologies has a technical staff of trained, experienced, and certified Solaris System Engineers (SE's) professionals that design, test, and implement data center solutions for commercial and educational customers across Iowa, Nebraska, Kansas, Missouri, and Minnesota. Our technical staff provides quality service by maintaining Sun Microsystems, Hitachi Data System, Symantec, VMware and other certifications, constant hands-on experience, and training on the latest hardware and software products.

Sun Registered Competencies

Sun Solaris, Workgroup, Enterprise, Cluster, DataCenter/Storage, Sun Fire, Storage Elite, Software Elite and Sun Fire E10K, E12K, E15K, E20K, E25K

Solaris Core
Solaris 8, 9, 10 System Admin I Certification
Solaris 8, 9, 10 System Admin II Certification
Solaris 8, 9, 10 Network Administration Certification

Sun Specialty Certifications
Sun AIP-500 Certification, Global Education/Research Industry, Sun Storage Elite Certification, Veritas Volume and File System Certification, Sun Certified Data Management Engineer, Sun Fire Sales Certification

Sun Specialty Competencies/Training Sun Enterprise Cluster 3 & 2.2 Administration Training, Sun Hardware RAID and Storage System Administration Training, Sun StorEdge Volume Manager Training, Sun System Performance Management Training, Sun Fire E10K Administration Training, Sun Fire SF15K Training, Java Enterprise System software; Application Server, Directory Services, Messaging Services, and Sun Grid Specialty

Other Vendor Certifications
Veritas Volume and File System Certification, Veritas NetBackup DataCenter Certification, Veritas Cluster Server experience, Veritas SanPoint Foundation experience, Check Point NG experience, Citrix and Tarantella experience, Hitachi Certified Modular Storage Specialist, and RedHat Linux Training, VMware, XenSource

Our Technical Documentation

In addition to our Professional Services Solutions, we also have a Technical Documents Library for our customers. Please feel free to take a look at our Technical Documentation

http://www.open-tech.com/tech_current.html



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