Professional Services

Our Professional Services group is staffed with talented engineers that deliver the highest level of design, implementation, and support services for our customers. Our customers range from small businesses, schools and public organizations to larger enterprises and universities needing everything from storage and archiving, networking and virtualization solutions to custom designs and specialized solutions for specific uses.

Open Technologies has been delivering successful solutions for customers for more than 15 years. We add value by leveraging our experience and sharing this with you throughout discovery discussions, design and implementation phases of a project.  We present solution options and product tradeoffs during white board discussions and the design phase.  Our delivery and implementation is focused on providing you the level services you need from augmenting your team’s capability/availability to leading given what fits your needs. Post-install

Our strong product knowledge, training, and experience is extended to you throughout to project from start to finish and beyond the implementation with onsite/remote support .  Our Professional Services group focuses and specializes in several areas and is proficient in areas relating to the following:

Storage
Data Management and Data Protection

Our services group can help you select reliable, scalable storage solutions for SAN and NAS attached applications for local, remote, and distributed data locations.  Our multi-vendor toolbox of storage products allows us to build right-sized solutions with the latest features such as dynamic pools, thin provisioning, copies, clones, replication, storage virtualization, and more.

Servers
Server and Desktop Virtualization

Server Virtualization has been a strong trend and continues to evolve as ideas, concepts and products evolve to match the needs of the customer.  We provide the pre-install assessment services for understanding needs and requirements for selecting product solutions as well as the implementation and post-install knowledge support.

Desktops
Secure Application and Desktop Access for Remote Users

Organizations are reevaluating their application and desktop access methods for employees, contractors and branch offices.  With more devices requiring access to your organization’s data, maintaining traditional remote access methods is becoming difficult and finding alternative solutions that keep the data within the datacenter while sharing just a view of the application or desktop on the outside is becoming import. We provide assessment and implementation services to help customers understand, define and implement secure access to applications and desktops for local and remote users.

Applications
Commercial and Open Source Software Support

We provide planning and implementation support for customers needing to upgrade or deploy new service/application environments.  We have expertise on a variety of commercial and open source software packages for web, email, database, and computing.

Contact Open Technologies for additional assessment, implementation and support services for each of the above specialties;

  • Assessment Services (pre-installation):  For organizations exploring and understanding requirements and benefits.
  • Assessment Services (post-installation):  For organizations wanting to improve or update existing systems.
  • Engineering Design and System Implementation Services.
  • Staff Augmentation or Administration Support Services.